Refunds and returns

If you are not 100% satisfied we are here to help you!

esAROMA will accept, for return or exchange items that are in new condition, unworn, unaltered and free of damages by the customer, for a full refund or exchange.

Please contact us within 7 days using our contact page details and we will organise a refund or a replacement. We do ask that the product be returned prior to refund.

Items must be returned to us unused and in their original packaging.  Shipping costs are at the expense of the customer.